Services > Care Quality Consultancy

Simplify CQC compliance

Care quality consultancy in East Anglia

Meet CQC requirements with confidence

Care providers in England need to be registered with the Care Quality Commission (CQC) and follow industry regulations and guidelines. The CQC will inspect your business every few years to see how it measures up against five quality statements. This assessment framework determines whether your service is:

Safe

Caring

Responsive

Effective

Well-led

Understanding CQC ratings

The CQC inspector will look at every aspect of your business, from your services to processes and documentation. They will interview staff, clients and family members to gather evidence from local authorities and other stakeholders, and give you an overall rating.

The CQC ratings are:

Outstanding

Requires Improvement
Good
Inadequate

You are required to display your CQC rating on your website. Poor results can impact your ability to attract and retain staff and clients, as this is one the first things someone will look at when they’re learning about your business.

Janet was extremely knowledgeable and brought a wealth of experience with her including a comprehensive understanding of the CQC regulations. She was quick to grasp the challenges the service faced and act on them.

Her in-depth knowledge of HR was invaluable, and her experience commissioning homes and running them brought refreshing insights and a multitude of suggestions to consider for alternative ways of operating. I highly recommend her for consultancy roles within a care setting.

Naomi Cornelius-Reid – Managing Director –
Amesbury abbey

How Swift Care Solutions can help

We have decades of knowledge and experience from owning and operating care homes, combined with more than 10 years’ experience as a trusted advisor to the care sector. We provide care quality consultancy in East Anglia to help care providers prepare for their CQC inspection and improve their services.

If you are a new business:

Work with you to compile a full job description

Navigate paperwork with ease to get set up correctly

If you are an established business looking to improve your CQC rating, we can:

Identify areas of concern and opportunities for improvement
Create and implement a business improvement plan

Provide an interim manager and turnaround service

Run leadership, onboarding, and induction workshops

Every care business is unique. We offer bespoke services to help care providers meet their goals, address their challenges, and streamline processes to be more efficient. Whether you want to boost your CQC rating, increase profits, improve quality of care for clients, or attract and retain the best staff, we can help you achieve the best possible outcomes.

Providing care quality consultancy in East Anglia

Swift Care Solutions offers comprehensive consultancy services to streamline your business. We prepare reports, conduct disciplinary hearings, manage grievances and appeals, investigate and resolve complaints.

We can take tasks off your hands, or train dedicated champions so you can expand your in-house skills.

Monthly/quarterly reports and audits
Action plans
Change management

Policy and procedural review

HR services
Recruitment campaigns
Budget creation and monitoring

Safeguarding strategy support

Care home occupancy review
Homecare contracted hours review
Preparing CQC reports

Embedding new skills in your business

We offer mentoring, documentation, and workshops to upskill your team. Our onboarding session simplifies inductions so new starters can learn how to follow the right admin processes from day one. We also provide leadership and supervision for nurses and advise heads of department on how to manage their team.

Mock CQC inspections and quality audits

When you’re close to a business, it can be difficult to objectively assess how well you are complying with industry regulations. If you are preparing for your first CQC inspection or want to improve your services, a quality audit or mock CQC inspection can provide valuable insight into how your business is performing.

Our impartial audits and mock CQC inspections are thorough and based on the latest industry requirements. We will review your business and give you an accurate report on how your business and services would be rated by the CQC.

This helps to identify areas for improvement before they risk impacting your rating. We also provide turnaround services to get you back on track if you received a disappointing result at your last inspection.

Impartial advice
Elevate your services
Clear plans of action
Support to deliver outstanding care