To operate in England, all care homes must be registered and follow the CQC regulations and guidelines. The CQC rate the homes following inspections based on the Fundamental Standards and KLOES (Key Lines of Enquiry), Safe, Caring, Responsive, Effective and Well Led.

 

The ratings are:

• Outstanding
• Good
• Requires Improvement
• Inadequate

 

Any breach of CQC regulations may result in a Requires Improvement or Inadequate rating which may adversely affect the running of the Care Home. It is also the CQC report that prospective clients and staff will view as part of the research process when looking to place a resident or join the staff team of a Home.

 

Swift Care Solutions management team has decades of knowledge in owning and managing Care Homes and Domiciliary Agencies. We will work with you to identify areas of concern and work with the provider and staff team to create and Implement a Home Improvement Plan to bring the Home to full compliance and profitability.

 

Each home is unique and we can build a bespoke service to support your needs and achieve the positive outcomes of improved quality of care delivery, attraction and retention of valued staff, an increase in staff knowledge, skills and confidence and a business model that is both profitable and sustainable.

 
Our consultancy service can include but is not restricted to the following:

• Provide you with a monthly/quarterly report including audits and action plan.
• Change management
• Review of Homes' policies and procedures.
• HR issues - conducting investigation meetings, disciplinary hearings, grievances and appeals.
• Recruitment campaigns
• Review of Agency usage including ‘staff ladders’
• Creation and monitoring of operating budgets
• Complaints – investigation, resolution and feed back
• CQC – preparing reports for support or Notice of Proposal if any breaches identified.
• Support for safeguarding strategy meetings
• Occupancy – Develop and implement Marketing Plan, fee and dependency review. The provision of ‘show round’ champion training to ensure enquiry management is managed and results in an increased occupancy/profit per bed.

To find out more about how we can help, Call 01206 593750 or 07955856572, complete Enquiry form or email Janet@swiftcaresolutions.com